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LEGAL

Cookie Policy

Effective 24 July 2026

You can change or withdraw your cookie choice at any time — this re-opens the consent banner.

This policy explains how Joltclick Limited trading as Volexi uses cookies and similar technologies on our website and application. For how we handle personal data generally, see our Privacy Policy.

1. How consent works

When you first visit, a banner lets you Accept or Decline optional cookies. Analytics runs only if you accept — no analytics cookies or identifiers are set before you choose. Your choice is remembered for 12 months in a strictly necessary cookie (vx-consent), and you can change it at any time via the "Cookie preferences" button at the top of this page or in Account settings.

Strictly necessary cookies (sign-in, security, remembering your workspace and your consent choice) do not require consent and cannot be switched off, because the Service cannot function without them.

2. Cookies we set

Strictly necessary

Cookie Purpose Duration
sb-*-auth-token (may be split into parts) Keeps you signed in to the console (authentication session) For the duration of your sign-in session; refreshed automatically while you remain signed in
vx-workspace Remembers which workspace you last used 1 year
vx-consent Stores your cookie consent choice 12 months
vx-portal Keeps client-portal visitors signed in after using a magic link (portal pages only) 30 days

Analytics (only with your consent)

Cookie / storage Provider Purpose Duration
ph_* cookies and localStorage keys PostHog (EU-hosted) Product analytics: page views, page-leave, device and session information, to understand how the product is used and improve it Up to 12 months

Error monitoring

We use Sentry to detect errors. Basic error capture does not set cookies. With your consent, a session replay may be recorded for a small sample of sessions in which an error occurs, to help us fix problems. Declining cookies disables session replay.

3. What we don't use

We do not use advertising or social media cookies, tracking pixels, tag managers, or cross-site tracking. We do not sell personal data. Fonts and images are self-hosted (no requests to third-party font or image services).

4. Managing cookies in your browser

You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies will prevent sign-in and core features from working.

5. Changes

We will update this page if our cookie use changes and, where required, ask for your consent again.

Questions: privacy@volexi.ai

Questions? privacy@volexi.ai · Privacy Policy